Privacy Policy

This policy only applies to the smart skin care and storage products and services of Shenzhen Hali-Power Industrial Co., Ltd.,

Last update date: February 2022.

If you have any questions, comments or suggestions, please contact us at:

Email: customerservice@hali-power.com

Tel: 0755-83741500

 

This policy will help you understand the following:

●Personal information collection and use rules;

●How we protect your personal information;

●Your rights;

●How we handle children’s personal information;

●How your personal information is transferred globally;

●How this policy is updated;

●Contact information;

 

Shenzhen Hali-Power Industrial Co., Ltd. is well aware of the importance of your personal information, and will do our best to make your personal information safe and reliable. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, Shenzhen Hali-Power Industrial Co., Ltd. promises that we will take corresponding security protection measures to protect your personal information according to the mature security standards in the industry.

Please read and understand this "Personal Information Protection Policy" carefully before using our products or services.

 

Personal Information Collection and Use Rules

1. What personal information we collect about you

●The business functions we provide depend on some information to function. If you choose to use this business function, you need to provide us or allow us to collect the necessary information, including: personal information such as email address, and you can choose to provide us with personal information such as skin condition, gender, age, etc.

●You can choose to provide us with or allow us to collect the following information: including IMEI, MAC, Serial, SIM card IMSI identification code, device model, operating system and version, client version, device resolution, package name, device settings , process and software list, unique device identifier, software and hardware feature information and other device information. This information is not necessary for the operation of the business function, but it is of great significance for us to improve service quality, develop new products or services, etc. We will not force you to provide this information, and your refusal will not adversely affect the use of this business function.

●When you use this function, our App will apply to you for the following system permissions related to personal information: address book, location information, camera, microphone, album permissions, network status, media content and files and other system permissions. If you do not authorize, we will not be able to provide this business function.

In addition to the above permissions, you can choose whether to grant additional system permissions to the App.

2. How we use your personal information

●For necessary personal information, we will use this email address to apply for your registration information, and we will use the above information to maintain and improve this business function, develop new business functions, etc.

●For non-essential personal information, we will use it for the following purposes, including: improving service quality, etc.;

3. How we entrust the processing, sharing, transferring, public disclosure of your personal information

(1) Entrusted processing

Some specific modules or functions in this business function are provided by external suppliers. For example, we may engage service providers to assist us in providing customer support.

For companies, organizations and individuals that we entrust to process personal information, we will sign strict confidentiality agreements with them, requiring them to process personal information in accordance with our requirements, this personal information protection policy and any other relevant confidentiality and security measures.

(2) Sharing

We will not share your personal information with any companies, organizations and individuals other than our company unless we have your express consent.

(3) Transferring

We will not transfer your personal information to any company, organization or individual.

 (4) Public disclosure

We will not publicly disclose your personal information.

 

Your rights

In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee that you exercise the following rights over your personal information:

(1) Access to your personal information

You have the right to access your personal information, subject to exceptions provided by laws and regulations. If you want to exercise your data access rights, you can do so yourself by: Email: customerservice@hali-power.com

We will respond to your request for access within 30 days.

We will provide you with other personal information generated during the use of our products or services as long as we do not need to invest too much. If you would like to exercise your data access rights, please send an email to: customerservice@hali-power.com

(2) Correction of your personal information

You have the right to ask us to make corrections when you find that the personal information we process about you is inaccurate. You can apply for correction through the methods listed in "(1) Access to your personal information".

We will respond to your correction request within 30 days.

(3) Delete your personal information

You may request us to delete personal information in the following circumstances:

1. If our processing of personal information violates laws and regulations;

2. If we collect and use your personal information without your consent;

3. If our handling of personal information violates our agreement with you;

4. If you no longer use our products or services, or you cancel your account;

5. If we no longer provide you with products or services.

If we decide to respond to your deletion request, we will also notify the entities that obtain your personal information from us and require them to delete it in a timely manner, unless otherwise required by laws and regulations, or these entities obtain your independent authorization.

When you delete information from our service, we may not delete the corresponding information in the backup system immediately, but will delete the information when the backup is updated.

(4) Change the scope of your authorization and consent

Each business function requires some basic personal information to be completed. For the collection and use of additionally collected personal information, you may give or withdraw your authorization at any time.

You can turn off the relevant authorization information through the mobile phone settings to operate by yourself;

When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.

(5) The personal information subject cancels the account

You can cancel the previously registered account at any time, and you can send an email to: customerservice@hali-power.com to explain that you need to cancel the account information;

 

After canceling your account, we will stop providing you with products or services, and delete your personal information according to your request, unless otherwise provided by laws and regulations.

 (6) Constrain the information system to automatically make decisions

In some business functions, we may only make decisions based on non-human automatic decision-making mechanisms including information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us to explain and we will provide appropriate remedies.

(7) Responding to your above request

For security, you may be required to provide a written request or otherwise prove your identity. We may require you to verify your identity before processing your request.

We will respond within thirty days. For your reasonable requests, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as appropriate. For those that repeat unnecessarily, require excessive technical means (for example, the need to develop new systems or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or not

Requests that are often impractical (for example, involving backup of information stored on tapes) may be denied. We will not be able to respond to your request in the following circumstances:

1. Related to the personal information controller’s performance of the obligations stipulated by laws and regulations;

2. Those directly related to national security and national defense security;

3. Directly related to public safety, public health, and major public interests;

4. Directly related to criminal investigation, prosecution, trial and execution of judgments;

5. The personal information controller has sufficient evidence to show that the personal information subject has subjective malice or abuse of rights;

6. In order to protect the life and property of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual;

7. Responding to the request of the personal information subject will cause serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations;

8. Involving commercial secrets.

 

How we handle children’s personal information

Our products, websites and services are primarily aimed at adults. Children should not create their own personal information subject accounts without the consent of their parents or guardians.

For the collection of children’s personal information with parental consent, we will only use or publicly disclose this information as permitted by law, expressly consented by a parent or guardian, or necessary to protect the child.

Although local laws and customs define children differently, we consider anyone under the age of 14 to be a child.

If we discover that we have collected personal information from a child without first obtaining verifiable parental consent, we will try to delete the relevant data as soon as possible.

 

How your personal information is transferred around the world

In principle, the personal information we collect and generate within the territory of the People’s Republic of China will be stored within the territory of the People’s Republic of China.

Since we provide products or services through resources and servers all over the world, this means that, after obtaining your authorization and consent, your personal information may be transferred to jurisdictions outside the country/region where you use the products or services, or subject to access from these jurisdictions.

Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal information is adequately and equally protected within the territory of the People’s Republic of China. For example, we may request your consent to transfer personal information across borders, or implement security measures such as data de-identification prior to cross-border data transfers.

 

How this policy is updated

Our personal information protection policy is subject to change.

We will not reduce your rights under this Personal Information Protection Policy without your express consent. We will post any changes to this policy on this page. For major changes, we will also provide a more prominent notice (including for some services, we will send a notice by email explaining the specific changes to the personal information protection policy).

Material changes referred to in this policy include, but are not limited to:

1. Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way personal information is used, etc.;

2. We have undergone major changes in ownership structure, organizational structure, etc. Such as changes in owners caused by business adjustments, bankruptcy mergers and acquisitions, etc.;

3. The main object of personal information sharing, transfer or public disclosure changes;

4. Significant changes in your rights to participate in the processing of personal information and the manner in which they are exercised;

5. We are responsible for the responsible department for handling personal information security. When the contact information and complaint channels are changed;

6. When the personal information security impact assessment report indicates that there is a high risk.

We will also archive older versions of this policy for your review.

 

How to contact us

If you have any questions, comments or suggestions about this personal information protection policy, we have set up a personal information protection officer who you can contact through the following ways: customerservice@hali-power.com

Under normal circumstances, we will reply within 30 days.

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