FAQ

What are the system requirements?

iOS 8.0 or above;Android 4.0 or above;Windows (Not supported for now. Supported after firmware update).
How to change the name and password of "iData Air"?

Click to change the name or password of "iData Air" and it will display "Editing". After the change of the name or password, you need to reconnect to iData Air.
What is the operating range?

10m if unobstructed.
How many users can connect to the device at the same time?

It can have up to 8 users connecting to the device and supports 3 users viewing at the same time.
How do I connect to the Internet?

Click to enter "Connect to the Internet", select the Wi-Fi network to be connected, enter the network password and join. It will then show "Restarting the device".Upon success, you need to reconnect to iData Air to use the Internet.
How do I restore it to the factory settings?

After the device turns on, press and hold the power button for 37 seconds within 1 minute and 30 seconds to restore the factory settings; In power-off state, press and hold the power button for 47 seconds to restore the factory settings.
What does iData Air’s indicator light mean?

iData Air is starting up: the light stays on;Connected to WiFi: the light flashes in a slow waveTransmitting data: the larger the data, the faster the light flashes;Charging: the light flashes in a slow wave during charging; it flashes 3 times in a loop when fully charged;Restored to factory settings: the light goes off after factory reset, and then it flashes 2 times rapidly and the device automatically reboots.
How do I turn iData Air on or off?

Press and hold the power button for 3 seconds and the device will turn on when the indicator light stays on;Press and hold the power button for 3 seconds and the device will shut down when the indicator light goes off.