Thank you for your purchase of a MiLi product!

You can exchange or return items purchased on mymili.com for full refund within 14 calendar days after receiving the item.

However, you are responsible for the shipping charges incurred both on your original order as well as the return shipping charges.

 If the item has been opened or used, restrictions may apply. Please ensure that the returned item is repackaged with all the accessories and return documentation that were included when you received it.

The wrong shipping address is not counted in refund policy. 

If you believe the item you have received is defective, please contact us by email immediately between 9:00 am-6:00 pm GMT +0800.

Email :cs@hali-power.com

If you purchased MiLi product from other retailer, please follow their return policy for refunds.